Policies and agreements — Localscript
Localscript

Policies and Agreements

Everything Localscript operates under is published here in full — not summarised, and not available only on request.

Agreements we sign

Data Processing Agreement → Last updated: {{ lastUpdated }}

Signed before any audio moves. Sets out how your participants’ data is handled, by whom, and for how long.

Terms and Conditions → Last updated: {{ lastUpdated }}

Pricing, turnaround, corrections, cancellation and liability.

How your data is handled

Privacy Policy → Last updated: {{ lastUpdated }}

What I hold about you, the person commissioning the work, and what I do with it.

Data Protection and UK GDPR → Last updated: {{ lastUpdated }}

How Localscript meets its obligations under the UK GDPR, as processor for your participants’ data and controller for its own records.

Retention and Deletion Policy → Last updated: {{ lastUpdated }}

What is kept, for how long, and how deletion is carried out and evidenced.

How the service is run

Information Security Policy → Last updated: {{ lastUpdated }}

The technical and physical controls protecting recordings and transcripts.

Business Continuity Policy → Last updated: {{ lastUpdated }}

What happens if I am ill, or hardware fails, while holding your data.

Complaints Policy → Last updated: {{ lastUpdated }}

How to raise something that has gone wrong, and what happens next.

Need a document that isn’t here? Email {{ contactEmail }}.